Q: Charitable Donations. We checked our cash account at Questrade on Friday regarding charitable donations of a Canadian security made to charities. We discovered that a fee of $25 per donation had been charged. We contacted the broker to complain and the first agent and supervisor both said that it couldn't be waived although we were offered one free trade for each donation. We then followed up with an email to the CEO of Questrade, Edward Kholodenko to complain about the fee and cc'd Rob Carrick, John Heinzl and Tim Cestnick of the Globe and Jamie Golombek of the Financial Post. Jamie Golombek got back to us to indicate that CIBC did not charge a fee for the same donation.
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Post only if you think others would be interested.