Q: We had requested a transfer form one TDW Ac to another on Feb26. On enquiry on March 8 we were advised that the funds were not transfered as TD trust did not put correct stamp on the transfer form sent to TDW.
They stated that they do not have the resources to contact the client and that it is the client's responsibility to follow up on all transactions.
We had similar delays on two other occasions when the transfer took nearly two months.
This is being forwarded as important information to your subscribers so that they do not face similar delays.
Publish as per your discretion.
Thanks
Thomas
They stated that they do not have the resources to contact the client and that it is the client's responsibility to follow up on all transactions.
We had similar delays on two other occasions when the transfer took nearly two months.
This is being forwarded as important information to your subscribers so that they do not face similar delays.
Publish as per your discretion.
Thanks
Thomas