Q: Not so much a question but an insight into how a Company should be run. Last dividend payout from Grenvillewas late in my I Trade account, I phoned ITrade, they had no idea why. I have my Grandsons' paper route money invested in GRC and they missed their payouts too so I contacted Genville's Customer Relations by email they responded immediately that they had paid CSD and that ITrade must be to blame. Another phone call to ITrade, still no idea. CSD contacted ITrade and dividends were paid. The surprising part was Bill Tharp the CEO phoned me at 7pm BC time to apologize for ITrade's problems He said he had personally looked into the problem and hoped I had not been inconvenienced and also that it would not happen again. It was NOT the Company's fault and I appreciated him going the extra mile to keep his investors happy.
I don't know if it is appropriate to publish this, I will leave it to your discretion but I was impressed and thought you would like to know.
Lynda
I don't know if it is appropriate to publish this, I will leave it to your discretion but I was impressed and thought you would like to know.
Lynda