Q: There seems to be some confusion regarding the Brookfield offer to Enercare. Here’s is my experience. The vote for the offer is due September 20th before the meeting four days later.
On the other hand, the instruction for choosing the option 1 (having BIP.UN shares for ECI) or option 2 (the default, receiving cash) had to be given to TD Waterhouse before September 14th at 11h59am. Like some customers I received the notice dated on September 6th just this Monday. According to Kingsdale Advisors all instructions should have been registered by them this Monday September 17th at 5pm.
So according to my experience, TD Waterhouse did a lousy job of making sure their customers receive the timely information. Moreover, on Monday morning, I had to wait two hours on the phone before talking to a TD agent regarding this transaction.
I hope this helps clarifying some of the confusion. May be someone should open a forum for discussing possible recourses against brokers in those cases because this it is a recurring theme, in my experience.
On the other hand, the instruction for choosing the option 1 (having BIP.UN shares for ECI) or option 2 (the default, receiving cash) had to be given to TD Waterhouse before September 14th at 11h59am. Like some customers I received the notice dated on September 6th just this Monday. According to Kingsdale Advisors all instructions should have been registered by them this Monday September 17th at 5pm.
So according to my experience, TD Waterhouse did a lousy job of making sure their customers receive the timely information. Moreover, on Monday morning, I had to wait two hours on the phone before talking to a TD agent regarding this transaction.
I hope this helps clarifying some of the confusion. May be someone should open a forum for discussing possible recourses against brokers in those cases because this it is a recurring theme, in my experience.