Q: I hear lot of positives about this company from news and other researchers online. The financial metrics look pretty. Im assuming they are in to setting up contact centers/BPOs and providing services related to it. There are several players in this industry/sector but they seem to have some edge/advantage and that shows up in financials. What's that special advantage or moat that they have which makes their clients stick to them? Or is there something to do with their pricing model ?
Please advise.
Please advise.