Q: Is Vitalhub considered a SAAS company? If so is this a possible reason for decline or is there another cause.
Matthew
Matthew
5i Research Answer:
It is possible, certainly. VitalHub develops and provides SaaS-based healthcare software solutions, including electronic health records (EHR), patient flow management, case management, and care coordination tools. These are delivered via web, mobile, and cloud platforms primarily to government-funded health and human services providers in Canada, the US, UK, and other regions. Their model emphasizes recurring revenue—around 80% from multi-year SaaS subscriptions—with low customer churn due to sticky, mission-critical deployments.